FAQs

Overview

Below are some answers to frequently asked questions about this project.

Have a question for us? We’d love to hear from you. Please email us at workday@langara.ca or submit your question through our online form.

Training and Support

How will I access training and support?

Workday training will be offered prior to launch and on an ongoing basis depending on need and demand. For training guides, resources, and upcoming training and support events, please visit the Workday Training site (log in required). To access Workday support, submit a Workday support request.

Student

Where will we find class lists, exam schedules, etc?

Until we go live with our Student Information system, you will continue to use Banner to generate class lists and access other student information. You’ll access Banner through the myLangara (Employees) site.

General

What is this project about?

Workday@Langara, Langara’s ERP Project, will change how we collect, manage, and report on data and make it easier to share data between different areas of the organization: finance, human resources and student information. Beyond updating our technological systems, we will also streamline our processes and make important decisions about we can best serve staff, students, faculty and our wider community now and in the future. Our new system will be user-friendly, update in real-time and require less manual processing.

Workday is the software provider we have selected and our implementation partner Deloitte is helping us determine the best way to changeover to our new system while maintaining our normal operations.

General

When will Workday go live?

The Workday@Langara project is structured into two waves. HCM (People and Culture) and Finance systems are in Wave 1 and Student Information is in Wave 2. The majority of the HCM and Finance parts of the project were included in Wave 1A, which went live on January 6, 2020. The remainder of HCM and Finance will go live at a later date.*

Wave 2 (Student Information) will be divided into Wave 2A, Wave 2B and Wave 2C. For more details on what is included in the project, please see project scope

*Timeline to be confirmed

General

Who is working on the project? Who is involved?

The core Workday@Langara project team consists of 42 full- and part-time Langara team members who are working closely with 31 team members from our implementation partner Deloitte. The core team is responsible for the launch of Workday at Langara and includes representatives from our finance, HCM, student and technical workstreams. In addition to the core team, over 100 staff and faculty from departments across the College have served as subject matter experts in workshops on current processes and how Workday will work for us. Throughout the project, we will be engaging with our wider community to answer their questions and hear their perspectives.

General

What is happening to Banner and other existing systems?

Banner will be running until the final student portion of Workday goes live. When our Human Resources (HCM) and Finance modules go live in January 2020, we will have a temporary integration between Workday and Banner that will allow the two systems to communicate. Even after Workday is launched, our Banner database will still be accessible for reference, serving as an archive.

We are currently looking at how much data we will import and how far back we will go for both Student and Human Resources (HCM). For example, for student information, our technical workstream team will be collaborating with our student team to determine the process and criteria for how to bring in data and what will be kept active versus historical. Finance will be opening balance only.

General

How will this affect faculty, staff, and students?

Once we completely transition to Workday, many staff and faculty will have new software to make their jobs more efficient. Students will have a more user-friendly system for registering for courses, planning their education, and more.

Workday

Why did Langara choose Workday?

Langara chose Workday because of its user-centred design, flexibility, functionality, and continued product innovation and improvement. We believe Workday’s modern interface and cloud-based accessibility will provide a better experience for our staff, faculty and students. Several other Canadian post-secondary institutions are also moving to Workday, including the University of British Columbia, McGill, Brock University, Algonquin College and the University of Waterloo.

Wave 2 (Students)

How will this project benefit students?

Improving our students’ experience at Langara was a major motivation behind undertaking this project. Students who participated in our evaluation of Workday had positive feedback. They were excited about many of the possibilities in Workday. Some of the benefits we expect students can look forward to include improved communications (notification, alerts, etc.) and an easier to use, mobile-friendly interface.

Wave 2 (students)

When and how will students be involved in the project?

We are currently focused on Wave 1 of the project, but we have already begun some of the work for Wave 2 (student information). Through workshops and discussions with our student team – which includes representatives from the registrar’s office, student services, admissions, continuing studies, and international education – we’ve examined our current processes and systems and begun to consider how Workday can help us meet our students’ needs.

As we move into Wave 2, we will determine how to best engage students, minimize disruption to their studies, and provide resources and support.

Background

Why did Langara purchase a new ERP?

There were a number of reasons for our College to move to a new system. One, our current system is no longer meeting our needs as an institution. Two, the high number of customizations done to our current system, have made it difficult to update. Lastly, our ability to meet the commitments in our strategic plan (regarding operational processes and IT improvement) is hindered by our current system.

Background

What is an ERP?

Enterprise Resource Planning (ERP) is how organizations integrate their core administrative functions. Within higher education, ERP systems generally house information related to student information, human resources, and finance and function alongside two other major systems: learning management (Eg. Brightspace by D2L) and constituent relationship management (Eg. Greymatter, Salesforce).